
Ms. Jennifer M de St Georges – USA
Professional Global Speaker/Educator,
Dental Practice Management Consultant
Private Practice
Dental Practice Management Course 1
Doctor, Are You Hiring Staff or Building a Team?
Date: 06 February 2024
Time: 09:00 – 13:00
Venue: Novotel World Trade Centre Hotel – ONYX, Pearl & Emerald Room
Registration Fee:
AED 575 Early Bird ’til 24th September
AED 640 After 24th September
(Includes 1 Coffee Break & Snacks)
Teaching Method: Course
Accreditation: 4 cr ADA
Abstract:
Dentists are usually totally unprepared for one of the largest responsibilities of owning and/or managing a practice, the hiring and retention of quality staff. The practice that commits to building a great team enjoys practice growth, financial stability and daily enjoys going to the practice! Staff management is rarely, if ever taught in dental schools, resulting in the majority of dentists learn on the job. Problems range from minor misunderstandings to a practice experiencing high staff turnover. The annual cost of replacing an employee today is quoted as being higher than one year’s salary.
Introduction:
This program is very structured. #1 Attract the Best #2 Manage for Harmony #3 Handle issues before they grow into problems. This master class is designed to show the many benefits of being proactive in one’s staff management skills. One of the biggest challenges dentists’ faces is balancing how to focus on delivering their clinical expertise to patients while balancing the practice needs to be managed: not a responsibility most dentists going to dental school necessary were prepared to sign up for!
Opening a scratch practice with her dentist husband, Jenny learnt by trial and error of the hazards endured by a small business owner uneducated in HR management and compliance. Jenny then moved into the speaking and consulting world that Jenny built on her dental practice management expertise where she managed her corporate staff and an outside coaching team of eight.
Doctors are invited to bring their own specific questions/frustrations as Jenny is committed to customize her knowledge for the needs of the attendees. Jenny has worked as a ‘dental’ spouse in two dental business. Incorporating a spouse into the HR mix, potentially has huge benefits, when essential key guidelines are followed. This program has a detailed workbook.
Learning Objectives:
- Increase your hiring success by utilizing Jenny’s 5 step plan
- Develop strong communication skills to increase staff morale
- Schedule effective doctor/staff meetings to deliver practical outcomes
- Pros and cons of being a hands-off or hands-on owner/manager
- Ensure your practice in ‘in compliance’
Who should attend:
- GP Dentists with special interest in the topic
- Specialists Dentists with special interest in the topic
- Dental Students
Course Outline:
09:00 – 10:00 Lecture: Master the essential needed to prepare for the interview
10:00 – 11:00 Lecture: Negotiating the interview: 7 step plans to increase a successful outcome
11:00 – 12:00 Lecture: Manage for Harmony: skills to support team cohesiveness and great morale
12:00 – 13:00 Lecture: Establish guidelines to recognize staff issues early and handle promptly
About the Speaker:
Ms. Jenny M de St Georges delivers proven, logical, and practical dental practice management solutions for today’s dentists who want to reduce stress, increase productivity, and elevate the patient experience. She has been speaking globally for four decades and has had the honor of presenting for the FDI on eight occasions. Jenny has earned a reputation for programs based on common sense and logic, which she delivers with humor. She is based in California’s San Francisco Bay area and has presented at virtually all the leading conferences in the USA and Canada, as well as over 20 countries (prior to Zoom!)

Prof. Maha H. Daou Eggerickx – Belgium
DDS, CES A, CESB, DU. MSc, PhD
Associate Professor
Faculty of Dentistry
Tours University, France
PAEDIATRIC DENTISTRY COURSE 1
Recent Advances in Composite Materials and Their Use in Paediatric Dentistry
Date: 06 February 2024 | Time: 09:00 – 13:00
Venue: Novotel World Trade Centre Hotel – 💎 Diamond Room | 🚗Free Parking | ☕Coffee Break
Registration Fee:
AED 735 – Early Bird ’til 24th Sept. 2023
AED 815 – After 24th September 2023
Teaching Method: Participation
Accreditation: 4 cr ADA
Made possible by:
Abstract:
This presentation aims to explore the latest developments in composite materials and their applications in paediatric dentistry. As the field of dentistry evolves, new and innovative materials have emerged to enhance restorative procedures, especially for young patients. This presentation will cover composite materials, their properties, and their importance in paediatric dentistry. Participants will gain insights into their clinical applications, benefits, and limitations, along with essential techniques for successful restorations in children. This presentation includes a workshop.
Introduction:
As dental professionals, we understand the significance of staying with the latest developments in our field to provide the best care for our young patients. In this presentation, we will embark on a journey to explore recent advances in composite materials and their impact on paediatric dentistry. Composite materials have modernized restorative procedures, offering remarkable aesthetic outcomes and durable solutions for our little patients. Throughout this presentation we will explore the properties of these materials, their clinical applications, and discover evidence-based techniques to ensure successful composite restorations in young smiles. From bonding strategies to polymerization shrinkage and shrinkage stress control, we will cover different aspects that increase the quality of our dental care for children. Moreover, we will take a closer look at case studies where these materials have been employed.
Learning Objectives:
- Perform minimally invasive composite restorations, preserving tooth structure and achieving esthetically clinical results.
- Apply adhesion techniques to achieve durable bonding of composite to dental hard tissues.
- Implement polymerization shrinkage and shrinkage stress control.
- Analyze clinical cases involving composite materials in pediatric dentistry and evaluate treatment options and outcomes to make evidence-based decisions.
- Provide scientific support for the use of composite materials in pediatric dental practice.
Who should attend:
- GP Dentists with special interest in the topic
- Specialist Dentists with special interest in the topic
Course Outline:
09:00 – 10:00 Lecture: Introduction to Composite Materials
10:00 – 11:00 Lecture: Clinical Application in Paediatric Dentistry, Factors Affecting Clinical Success, Clinical Tips and Tricks for Successful Composite Restorations
11:00 – 13:00 Hands on: Design and Execution of Direct Restorations in Primary and Permanent Immature and Young Permanent Teeth
Demonstration and Workshop:
A. Provided Materials and Equipment (for each participant):
- Equipped classroom
- Whiteboard
- Dental models
- Dental instruments
- Polymerizing lamp
- Turbine, CA.
- Burs
- Composite kits with various shades
- Etchant and bonding agents
- Dental instruments (explorer, excavator, etc.)
- Tooth models for the hands-on workshop
B. Procedure and Demonstration Steps:
- Choose appropriate restorative materials for pediatric patients in different clinical situations.
- Demonstration of conservative approaches to preserving tooth structure.
- Specific considerations and techniques for composite restorations in primary teeth.
- Demonstrations of different adhesive strategies on primary and permanent teeth.
- Strategies to control and reduce polymerization shrinkage and shrinkage stress during composite restorations.
- Perform pediatric esthetic restorations techniques including preparation, bonding, and finishing.
- Tips for achieving proximal contact and proper marginal adaptation.
- Pit and fissure sealant.
- Preventive restorative resin.
- Tips and tricks for successful composite restorations and long-term clinical success.
About the Speaker:
Dr. Maha H. Daou is an Associate Professor at the Faculty of Dental Medicine, Saint Joseph University (FMD-USJ) of Beirut, Beirut, Lebanon, and at Tours University, France. She holds a Doctor of Dental Surgery degree (DDS) from FMD-USJ. She also has a graduate Certificate – A (CES – A) in Technology of Dental Materials, from Paris VII University, France, and a graduate Certificate – B (CES – B) in Pedodontics – Prevention, from Paris VII University, France. She obtained an Advanced Studies Diploma (DEA), from FMD-USJ, and in 2010 she completed her Ph.D. from USJ.
Her current research interests focus on materials and restorative techniques in pediatric dentistry.

Dr. Bruno Filipe Almeida Gomes – Portugal
DDS, MSc
Orthodontist, Clinical Director
Private Practice
Orthodontic Course
Excellence with Aligners: Tools for Planning in the Three Plans of Space
Date: 07 February 2024
Time: 09:00 – 13:00
Venue: Dubai World Trade Centre – Dubai B Meeting Room
Registration Fee:
AED 710 Early Bird ’til 24th September
AED 800 After 24th September
(Includes 1 Coffee Break & Snacks)
Teaching Method: Course
Accreditation: 4 cr ADA
Made possible by:
Abstract:
As a correct diagnosis must be done in the three plans of space, also the planning must follow this guide for excellent results. From the final position, to the amount of movement needed and sequence of movements in each step the 3D concept is the main key for predictable results.
Introduction:
This lecture will be a guide through the world of aligners, from the main principles, software analysis, step to take care during and evaluation of a digital treatment plan. But, most of all, about managing the three plans of space since the diagnosis, till the movements that can be combined or need to be sequenced to achieve predictability.
Learning Objectives:
- Diagnose correctly in 3D
- Acquire skills to manage correctly a digital treament
- Acquire skills to solve any orthodontic treatment with aligners
- Acquire skills to avoid misfittings
- Acquire skills to enhance predictability
Who should attend:
- Orthodontists
- Ortho Post Graduate Students
- Orthodontic Residents
Course Outline:
14:00 – 15:00 Lecture: Analysis of Treatment Plan
15:00 – 16:00 Lecture: Sagittal Syndromes
16:00 – 17:00 Lecture: Transverse Syndromes
17:00 – 18:00 Lecture: Vertical Syndromes
Demonstration and Workshop:
- Provided Materials and Equipment (for each participant):
- Software access to make prescription for aligners
- Procedure and Demonstration Steps:
- How to collect patient records
- How to prescript a treatment plan
- How to analyse a treatment plan
- How to evaluate patient compliance
- Materials to be brought by participant (if requested):
- Laptop
- Photos, x-rays and scans of patients, if the participant wishes to create his own treatment plan
About the Speaker:
Dr. Bruno Gomes, had attendance and completion of secondary education, in the scientific-natural area, at the Secondary School of Caldas de Vizela, with a final average of 18 values and had 1st year of the degree in Pharmacy at the School of Health Technologies of Coimbra. He finishes the Degree in Dental Medicine from the Faculty of Medicine of the University of Coimbra, with the final average of 14 values. Postgraduate in Orthodontics from the Faculty of Medicine of the University of Porto. He took SSW technical technical-clinical course, Prosthesis course on Implants of the MIS Training Center, taught at the Dental Clinic of Avenida (Vila Nova de Gaia). He did Master in Implantology and Periodontology from UFP (Fernando Pessoa University), he attended Invisalign technique and Mini-implants course by PCMFG training, InSmile. Advanced Master in Invisalign technique by Aligners Academy in Madrid, then Specialization in Advanced Orthodontics from the University of Salamanca.
He did clinical practice inserted in the degree in Dental Medicine, which consisted of 4 years of consultations assisting the National Health System, in the Hospitals of the University of Coimbra and emergencies in the stomatology service in the Hospitals of the University of Coimbra, and also clinical practice of outpatient in several clinics, in which he performed consultations independently, covering all areas of Dental Medicine.

Ms. Jennifer M de St Georges – USA
Professional Global Speaker/Educator,
Dental Practice Management Consultant
Private Practice
Dental Practice Management Course 2
Creating a Patient Centered Practice… Welcome to Our Practice. How a Referal Practice Builds Growth and Financial Stability
Date: 07 February 2024
Time: 09:00 – 13:00
Venue: Novotel World Trade Centre Hotel – ONYX, Pearl & Emerald Room
Registration Fee:
AED 575 Early Bird ’til 24th September
AED 640 After 24th September
(Includes 1 Coffee Break & Snacks)
Teaching Method: Course
Accreditation: 4 cr ADA
Abstract:
A referred patient has ‘bought’ before they walk through the door! A referred patient arrives with potential plans to say ‘yes’ to treatment unless their initial visit experience is less satisfactory than anticipated. Happy patients become practice ambassadors, spreading word in the community of their satisfaction. Creating a strong referral practice is the most effective approach for building practice growth and financial stability. When clinical services are supported with patient communication skills, presented in a pro-active, consistent manner, and couched from the patient’s perspective, practice growth results. Proven, practical and logical systems/techniques provide tools to decrease stress and increase effectiveness.
Introduction:
This Master class invites dentists to appreciate that patients judge a dentist on everything but the quality of care! The list ranges from your website message, telephone management techniques, the facility, staff interaction with both doctor and patients, and how patients perceive the dentist, all play a key part in a patient’s decision to consider and accept treatment. A new patient’s progression in your practice is very structured. Ideally your reputation attracts patients who have already ‘bought before they walk through the door! Educated to benefits of receiving treatment, they accept the cost, are treated, and remain in the practice for their Continuing Care needs. Happy patients grow into becoming practice ambassadors and are the foundation of a successful referral practice. The importance of the staff’s role in supporting the dentist’s patient care cannot be over-emphasized. Patients judge dentists by their staff perhaps more than dentists realize or appreciate. This program clearly explores and defines what a dentist role needs to be to ensure doctor, staff and patient communication and service is of the highest level. Finally, this program addresses the special needs and concerns of the multi doctor or group practice where misunderstandings confuse patients and create stress for everyone.
Learning Objectives:
- Analyse how websites, social media etc., impact building a referral practice
- Re-motivate the practice’s ‘lost patients’ to return and re-consider their needed treatment
- Instill the “Inform before you perform’ concept into clinical and management protocols
- Elevate doctor-patient financial conversations to support not sabotage treatment acceptance
- Educate doctor to tips and techniques to guarantee their role in scheduling is productive
Who should attend:
- GP Dentists with special interest in the topic
- Specialists Dentists with special interest in the topic
- Dental Students
Course Outline:
09:00 – 10:00 Lecture: Marketing: Internal, External, and Finding Lost Patients
10:00 – 11:00 Lecture: The Patient’s First Impressions set the stage for success
11:00 – 12:00 Lecture: Doctor and the new patient. Building a relationship to bear fruit
12:00 – 13:00 Lecture: What role should dentists play in scheduling, telephone calls & management in general
About the Speaker:
Ms. Jenny M. de St. Georges delivers proven, logical, and practical dental practice management solutions for today’s dentists who want to reduce stress, increase productivity, and elevate the patient experience. She has been speaking globally for four decades and has had the honor of presenting for the FDI on eight occasions. Jenny has earned a reputation for programs based on common sense and logic, which she delivers with humor. She is based in California’s San Francisco Bay area and has presented at virtually all the leading conferences in the USA and Canada, as well as over 20 countries (prior to Zoom!)

Dr. Jessica Y. Lee – USA
DDS, MPH, PhD
Demeritt Distinguished Professor of Pediatric Dentistry
Chair, Division of Pediatric and Public Health,
UNC Adams School of Dentistry
Paediatric Dentistry Course – 2
Emerging Clinical Techniques in Pediatric Dentistry: Pediatric Restorative Dentistry
Date: 07 February 2024
Time: 14:00 – 18:00
Venue: Novotel World Trade Centre Hotel – Onyx + Pearl + Emerald Room
Registration Fee:
AED 640- Early Bird ’til 24th September
AED 815 – After 24th September
Teaching Method: Course
Accredited: 3.5 cr ADA
Abstract:
Restorative dentistry has evolved significantly with the integration of new technologies, offering innovative solutions for improved patient care and clinical outcomes. This n workshop aims to provide dental professionals with practical insights into the latest advancements in restorative dentistry for the pediatric patient and how to effectively incorporate new technologies into their practice.
Introduction:
Overall, the course aims to provide participants with a comprehensive understanding of pediatric restorative dentistry, from diagnosis and treatment planning to practical application and patient management, all while considering the unique needs of children and their families.Learning Objectives:
- Recognize common dental conditions in children, such as caries, trauma, and development anomalies.
- Develop comprehensive treatment plans for pediatric patients based on individual needs and considerations.
- Evaluate appropriate restorative materials for pediatric patients, considering aesthetics, durability, and biocompatibility.
- Master techniques for restoring both posterior and anterior primary teeth, considering differences in tooth morphology and function.
- Discuss strategies for achieving esthetically pleasing results in pediatric restorations.
Who should attend:
- General Practitioners
- Specialists
- Dental Students
Course Outline:
14:00 – 14:30 Lecture: Pediatric Restorative Dentistry: Background
14:30 – 15:30 Lecture: Pediatric Restorative Dentistry: Case selectin and treatment planning
15:30 – 16:00 Coffee Break
16:00 – 16:30 Lecture: Pediatric Restorative Dentistry: Techniques and Technology
16:30 – 17:00 Lecture: Pediatric Restorative Dentistry: Potential Complications
17:00 – 18:00 Lecture: Pediatric Restorative Dentistry: Success and survival
About the Speaker:
Dr. Lee is the Demeritt Distinguished Professor of Pediatric Dentistry and Chair of the Division of Pediatric and Public Health at the University of North Carolina. She received her Certificate in Pediatric Dentistry and PhD from UNC. She is board certified Pediatric Dentist and has authored over 150 manuscripts and held several grants. Her research interests are access to dental care and health disparities. Dr Lee served as the President for the American Academy of Pediatric Dentistry from 2020-2021. She is the recipient of numerous awards including the Presidential Early Career Award for Scientist and Engineers from President Barack Obama.

Dr. Ritul Agarwal – UAE
BDS, MDS, MProsRCSEd (UK), FDSRCSEd (UK)
Specialist Prosthodontist and Implantologist
Private Practice
Aesthetic Dentistry Course
From Planning to Preparation – An Understanding of Indirect Ceramic Veneers
Date: 08 February 2024
Time: 09:00 – 13:00
Venue: Novotel World Trade Centre Hotel – Onyx + Pearl + Emerald Room
Registration Fee:
AED 735 – Early Bird ’til 24th September
AED 815 – After 24th September
Teaching Method: Participation
Accredited: 4 cr – ADA
Abstract:
The presentation discusses the basics of smile analysis, planning a case of indirect Veneers and understanding the importance of Index fabrications and proper guided preparation The treatment of esthetic areas has received a great deal of attention since the turn of the century. The constant search for a natural, harmonious, and pleasant smile clearly reflects the fact that there are more-demanding and better-informed patients. An accurate knowledge of facial topography and the dynamics of how the patient performs their basic oral functions – such as speaking, swallowing, and chewing – is essential and must form the basis of any analysis of intraoral aspects. Several groups around the world have developed laboratory and clinical protocols in order to predict, with a high degree of accuracy, what the result of treatment will be for the patient (i.e. for completely edentulous patients or those who will receive porcelain cemented restorations on natural teeth). The presentation discusses strategies of how to relate appropriately facial and intraoral aspects. The use of images/ photography in which the patient exhibits lips parted in a resting position is essential for determining the best length and exposure of upper incisors at the end of treatment. The use of facial photographs allows a better identification of potential discrepancies associated with esthetic sites. Soft-tissue esthetics represents a constant challenge for the clinician, and its accomplishment requires a differentiated preoperative individualized treatment plan, followed by a meticulous execution of each of the proposed steps in order to limit potential errors.
Learning Objectives:
- Planning a case of veneers
- Understand the concept of smile design
- Importance of consent
- Guided preparation
- Art of direct and indirect mock up
Who should attend:
- General Practitioner
- Specialists
- Dental Students
Course Outline:
09:00 – 10:00 Lecture: Lecture: Principles of Anterior Esthetics
10:00 – 11:00 Hands on: Direct Mock Up Technique
11:00 – 12:00 Hands on: Silicone Index Fabrication
12:00 – 13:00 Temporization
Demonstration and Workshop:
- Provided Materials and Equipment (for each participant):
- Set of casts
- Composites
- Putty and light body
- Temporary crown material
- Procedure and Demonstration Steps:
- Direct mock
- Index fabrication
- Indirect mock up
- Materials to be brought by participant (if required):
- loupes
About the Speaker:
Dr. Ritul Agrawal, is a Specialist Prosthodontist and Implantologist. He is also an examiner for the Royal College of Surgeons, Edinburgh. He has specialty membership in Prosthodontics from the Royal Colleges of Edinburgh and Glasgow and is a fellow of the Royal College, Edinburgh. He has been conducting hands on courses on veneers in Dubai since 2019 and has been invited to speak on various and international forums.

Prof. Amr Moursi – USA
DDS, PhD
Professor and Chair, Department of Pediatric Dentistry
New York University, College of Dentistry
Paediatric Dentistry Course – 3
Emerging Clinical Techniques in Pediatric Dentistry: Frenectomies
Date: 08 February 2024
Time: 09:00 – 13:00
Venue: Novotel World Trade Centre Hotel – Diamond Room
Registration Fee:
AED 670 – Early Bird ’til 24th September
AED 815 – After 24th September
Teaching Method: Course
Accredited: 4 cr ADA
Abstract:
Frenectomies can often be contentious topic. The evidence base for the risks and benefits of frenectomies will be presented and various diagnostic scales and criteria will be addressed. In addition, conservative surgical techniques will be reviewed.Introduction:
Frenulum attachments can have an impact on oral function and the development of oral-facial structures. Management of these frenulum attachments are of interest in both the dental community as well as number of other healthcare specialties. The literature shows a variety of recommendations for management among pediatricians, otolaryngologists, lactation consultants, speech pathologists, surgeons, and dental specialists. Regardless of the etiology, in recent years, there has been a substantial increase in diagnosed cases of ankyloglossia with an accompanying dramatic increase in frenulum procedures. This presentation will address these issues and discuss the diagnosis, management, and treatment of frenulum attachments in children.
Learning Objectives:
- Learn the anatomy of frenulum attachments.
- Understand how frenulum attachments impact oral function and the development of oral-facial structures.
- Know the factors, consideration and scales used to diagnose and document frenulum attachments.
- Understand the various approaches to the management and treatment of frenulum attachments.
- Appreciate the potential complications of frenulum management and treatment techniques.
Who should attend:
- General Practitioners
- Specialists
- Dental Students
Course Outline:
09:00 – 09:30 Lecture: Frenectomy Introduction
09:30 – 10:30 Lecture: Frenectomy Background and Current Evidence
10:30 – 11:00 Coffee Break
11:00 – 13:00 Lecture: Frenectomy Surgical Techniques
About the Speaker:
Dr. Moursi is Professor and Chair of the Department of Pediatric Dentistry at the New York University College of Dentistry. Dr. Moursi currently serves as the Immediate Past-President of the American Academy of Pediatric Dentistry (AAPD) and as AAPD Liaison to the American Academy of Pediatrics. Dr. Moursi’s research focuses on early childhood oral health and he has served as Principal Investigator on number of federally-funded studies. He is the author or co-author of over 100 published articles, book chapters and policy briefs, as well as Editor of the textbook Clinical Cases in Pediatric Dentistry. He also maintains a private practice in New York City.